The Last Episode, The Next Episode
EP119: Reimagining Collaboration and the Conference Experience
When was the last time you left a water conference session feeling moved by the dialogue and perspectives presented? Stephanie was fortunate experience that rare conference high during both iterations of the Young Professional (YP) panel at UMC2021 in Atlanta and UMC2022 in Orlando. You can catch the summary in the April 2022 AWWA Journal…
EP118: EPIC Solutions to the Lead Problem
Stephanie served as judge for the Environmental Policy Innovation Center’s (EPIC) 2022 Water Data Prize. Submissions came form a diverse range of participants ranging from water utilities, to water tech companies, to professors and universities. Inventory, mapping, equity, and communications were the four award categories. The overall prize was awarded to the City of Newark,…
EP117: Customer Service Reps – Your Greatest Untapped Resource and Ambassadors
Kathy made a post on LinkedIn that reminded us how absolutely necessary it is for the water sector to recognize the customer service staff in our utilities that have been walking side by side with our customers throughout a global pandemic. This episode is shout out to them and their stories. We all need a…
EP116: Communication and Outreach as a Tool to Break Down Silos
Karyn A. Riley, Esq. first splashed into the water sector 7 years ago after landing on the government relations team at WSSC Water. Since then, she has emerged as a key voice on the sector’s role in leveraging its widespread impact in community engagement and equitable economic development. Join us in this conversation that demonstrates…